1. Introduction

Prestige Landscape & Design (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.prestigelandscapedesign.com (the “Website”) or interact with us (e.g., by requesting a free estimate, submitting a contact form, or using our services).

By using our Website or engaging our services you agree that we will collect and process your information as described in this Policy.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide when you:

• Submit a contact or estimate request form.
• Call or email us with inquiries.
• Provide information during onsite consultations or service engagements.
  Such information may include your name, mailing and service address, email address, phone number, project details (e.g., budget, site dimensions, scope of work), photos of your property, and any other information you choose to provide.

2.2 Information Automatically Collected

When you visit our Website we may automatically collect certain information about your device and usage including your IP address, browser type, operating system, referring/exit pages, visited pages, date/time stamps, and other technical information via cookies or similar technologies.

2.3 Third-Party Sources

We may receive information about you from third parties, such as directories or referral partners, when you engage with us through a partner or affiliate link.

3. Use of Your Information

We use the information we collect to:

• Respond to your inquiries, schedule consultations, provide estimates, and deliver our services (landscaping, hardscapes, outdoor living design & build) in the Dallas–Fort Worth area.
• Create project proposals, designs (including 2D/3D renderings), and manage the construction process.
• Communicate with you about your project status, proposals, scheduling, invoicing, and service follow-up.
• Maintain our business operations, including administering our Website, performing analytics, improving our services, and ensuring security.
• Comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights or those of others.

4. Disclosure of Your Information

We may share your information in the following circumstances:

• With service providers, contractors or professionals we engage (for example, designers, hardscape installers, irrigation/lighting subcontractors) for the purpose of delivering your project.
• With third-party technology or hosting providers (e.g., website hosting, data storage) to support our Website and communications.
• With legal authorities or as required by law (for example, in response to a subpoena or court order).
• In connection with a sale, merger, reorganization, or other business transaction involving our company, provided the acquiring entity agrees to protect your information consistent with this Policy.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect usage information and enhance your experience on our Website. You can set your browser to refuse cookies or alert you when cookies are being sent—but please note that some features of the Website may not function properly without cookies.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct or update inaccurate or incomplete information.
• Deletion: Request that we delete your personal information (subject to legal and contractual constraints).
• Opt-out: Decline to submit certain information or withdraw consent where applicable.
• Non-discrimination: In jurisdictions with applicable laws (e.g., California), you have the right not to be discriminated against for exercising your rights.

To exercise any of these rights or ask questions about our privacy practices, please contact us at the contact information listed below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no internet or electronic system is completely secure—so we cannot guarantee absolute security.

8. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When information is no longer needed, we will securely delete or anonymize it.

9. International Transfers

If you are visiting our Website or providing information from outside the United States, please note that your information may be transferred, stored, or processed in the U.S. By submitting your information you consent to this transfer.

10. Children’s Privacy

Our services and Website are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have unintentionally collected such information, please contact us and we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and provide notice through our Website or other communications. Your continued use of our Website or services after such modifications signifies your acceptance of the updated Policy.

12. Contact Us

If you have any questions or concerns about our privacy practices, or would like to exercise any rights described herein, please contact us:
Prestige Landscape & Design
1603 Fuller Dr, Dallas, TX 75228
Phone: 469-972-3137
Email: info@prestigelandscapedesign.com

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